Apple iPhone Logo
A quick guide to diverting calls on your iPhone, this is useful if you are using our call handling service and wish to divert calls from your mobile.

Divert is frequently used by our customers to divert calls they wish to be answered by us.


An Apple iPhone with an active contract (or pay as you go tariff).


You can set iPhone to forward incoming phone calls to a another number.
Note: FaceTime calls are not forwarded.
Note: You must be in range of the cellular network when you set iPhone to forward calls, or calls won’t be forwarded.

Call Diversion GSM

Turn on call forwarding (GSM)

  1. Go to Settings > Phone > Call Forwarding and turn on Call Forwarding.
  2. On the “Forward to” screen, enter the number you’re forwarding calls to.
  3. With GSM, the Call Forwarding icon Apple GSM Divert Logo appears in the status bar when call forwarding is on.

Call Diversion CDMA

Turn on call forwarding (CDMA)

  1. Enter *72, followed by the number you’re forwarding calls to, then tap Call.

To turn off call forwarding (CDMA)

  1. Enter *73, then tap Call.

Further Information

For further information please visit the Apple website or view the iPhone Guide


iPhone Guide

Get Adobe Reader