Introduction
A short overview of commonly used Virgin Phone (Formerly NTL) short codes for managing your calls. Including divert, ring back, call waiting etc.
Prerequisites
A phone line with Virgin Phone (NTL) and a touch tone phone.
Information
Call Diversion
Divert your calls to another number when your away from your phone.
| Diverting your calls | * code * phone number to diver to # |
| Switching off | # code |
Where
code above is replaced by the codes shown.
| 70 | divert all calls |
| 77 | divert calls you don't answer within 20 seconds |
| 76 | divert calls when your phone is engaged |
Call Waiting
Tells you when other calls are trying to get through.
Note: You will hear a beep when someone is trying to call when you are on the phone.
| Switching on | * 43 # |
| Speaking to your 2nd caller | Recall |
| Returning to your 1st caller | Recall |
| Switching off | # 72 |
Ring Back
Calls to let you know when an engaged number becomes free.
Note: Ring back will try up to a maximum of 45 minutes.
| Setting up | Press 5 on hearing an engaged tone and wait for conformation. |
| Answering a Ring Back | Pick up handset when you hear special ring |
| Cancelling | # 5 |
1471
Tells you the last number that called you.
| Finding out the number | 1471 |
| Calling the number back | 3 |
Further Information
For further information please visit the
Virgin Media website or the
Virgin Phone call features website
References
Virgin Phone Users Guide