Introduction

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A quick guide to diverting calls on your BlackBerry, this is useful if you are using our call handling service and wish to divert calls from your mobile.

Divert is frequently used by our customers to divert calls they wish to be answered by us.

Prerequisites

A Blackberry phone with an active contract (or pay as you go tariff).

Information

Before you begin: To perform this task, your wireless service provider must set up your SIM card or BlackBerry device for this service.

Call Diversion

  1. From the Home screen, press the Send key.
  2. Press the Blackberry Bullets Key key > Options > Call Forwarding.
  3. Press the Blackberry Bullets Key key.
  4. To add a call forwarding number, click New Number. Type a phone number. Press the Blackberry Bullets Key key on the keyboard.
  5. To change a call forwarding number, click Edit Numbers. Highlight a phone number. Press the Blackberry Bullets Key key > Edit. Change the phone number. Press the Blackberry Bullets Key key on the keyboard.
  6. To delete a call forwarding number, click Edit Numbers. Click a phone number. Click Delete.
  7. Press the Blackberry Bullets Key key > Close.

Further Information

For further information please visit the Blackberry Docs website or view the Blackberry Divert Guide

References

Blackberry Divert Guide

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